Processes • Operations • Digital Solutions & AI

Roger HamaguchiI turn challenges into practical solutions.

Control & Automation Engineer, MBA and Green Belt, with 10+ years across processes, operations, and management. Today, I combine that experience with automation, software, and AI to build solutions focused on efficiency and tangible results.

10+ yearsOperations Experience
65% → 85%On-time Delivery Rate
-50%Fabrication Time Reduction
End-to-EndDigital Solutions & AI
Transformation Flow

1. Shop Floor & Processes

As-Is Diagnosis, Lean, Kaizen & 5S

2. Systems & Operations

Integration, ERP & Costs

3. Automation, Software & AI

Integrations, CRM, automation & AI

“Technology as an extension of operational capability”
Value Areas

Where I create value

Bridging the gap between business operations and modern technology to unlock efficiency.

Lean & Methods

Processes & Continuous Improvement

In-depth As-Is/To-Be mapping, Lean, Kaizen, and root-cause bottleneck elimination before writing a single line of code.

Operations & ERP

Operations & Systemic Management

Cross-functional integration, ERP reimplementation, cost centers, productivity tracking, and data-driven management.

Workflows & APIs

Automation & System Integration

Workflows with n8n, Make, and APIs to remove repetitive manual tasks and ensure reliable data synchronization.

No-Code & AI

Digital Solutions & Applied AI

Rapid application development, structured relational databases, and intelligent AI agents for screening and operations.

Practical Method

How I build solutions

A structured approach to diagnosing root causes and applying proportional solutions.

Core Principle

Technology, code, automation, and AI are means to an end. An accurate problem diagnosis always dictates the right tool.

01

Understand

Deep diagnosis

Analyze the operational context, bottlenecks, constraints, and underlying root cause before proposing solutions.

02

Structure

Architectural blueprint

Organize workflows, business rules, data schemas, responsibilities, and clear validation criteria.

03

Choose the Approach

Proportional solution

Determine the ideal mechanism: process redesign, management controls, automation, API integration, web app, or AI.

04

Implement

Hands-on execution

Turn blueprints into working, resilient systems, tested and adapted to real-world user routines.

05

Validate & Improve

Continuous evolution

Track delivery metrics, gather user feedback, address variances, and continuously iterate on the system.

Proven Results

Featured Case Studies

Real-world evidence of technical competence and operational impact across diverse dimensions.

Continuous Improvement & Industry2011 - 2019

Sinto Brasil — Operational Efficiency & Lean

Elevating On-Time Delivery and Slashing Manufacturing Cycle Times

Challenge: Lack of standardization in assembly steps and on-time delivery rates stagnant at 65%.

Solution: Assembly line layout re-engineering, tooling proximity, custom fixture fabrication, and daily visual management.

65% → 85%On-Time Delivery
-50%Manufacturing time
-30%Impeller Assembly Time
Lean ManufacturingKaizen & 5SVisual ManagementGreen Belt
Plant & Process CoordinatorView details
Operations & Systemic Structuring2019 - 2022

Clark Solutions — Operations & ERP Reimplementation

Engineering-Production Alignment and Centralized Operational Control

Challenge: Friction between Project Engineering and the Shop Floor, alongside fragmented cost and scheduling data.

Solution: Restructured the Engineering-to-Production flow, creating Industrial Engineering and centralizing operations in the ERP.

Up to 25Team
ERPCentralization
Industrial Eng.New area
Production ManagementERP ReimplementationCost CentersLogistics
Production ManagerView details
Digital Solutions & AI2023 - 2026

Shopping Energia — Marketplace & AI Automation

Digital Shared Energy Marketplace with Automation and AI Lead Qualification

Challenge: Manual sales intake and scattered data made lead qualification and operational organization more difficult.

Solution: Built an integrated digital marketplace with 24/7 customer support and lead qualification.

24/7Support
AI AgentAI-powered support
MarketplaceProduct
BubbleSupabasen8nOpenAIEvolution APIREST APIs
Partner & Head of TechnologyView details
Digital Product & AI-Assisted Development2023 - Present

Digital Product & AI-Assisted Development

From no-code to code-based development with AI assistance

Challenge: More complex projects began to require greater control over business rules, data, security, and integrations than no-code platforms could provide.

Solution: Evolved toward code-based development with AI assistance, while keeping logic, architecture, business rules, security, and validation under my responsibility.

No-code → CodeTechnical evolution
AI-AssistedDevelopment
Tests + RLSReliability
AI-Assisted DevelopmentSupabase / PostgreSQLRLSAPIs
Solutions Consultant & DeveloperView details
Career Evolution

Career Journey

A continuous expansion of repertoire: from the factory floor to operational management, automation, software, and AI.

2023 - PresentAutomation, Digital Applications & AI Projects

Process Solutions Consultant & Developer

Developing digital solutions for processes by combining automation, no-code applications, and AI-assisted code development.

  • Mapping needs and translating processes into business rules, user journeys, validations, integrations, and exception handling.
  • Building applications, automations, and integrations with n8n, Bubble, Supabase, APIs, and AI-assisted development.
★ Highlight:End-to-end solutions: process, automation, and software
n8nBubbleSupabaseAPIsAI-Assisted Development
2023 - 2026Shopping Energia

Partner & Head of Technology

Developing and evolving a digital marketplace for shared renewable energy, integrating product, data, CRM, automation, and AI-powered support.

  • Translating commercial and operational processes into digital journeys, business rules, integrations, and data structures.
  • Integrating Bubble, Supabase, Pipedrive, n8n, Evolution API, and OpenAI, with automated WhatsApp and email messaging by funnel stage and 24/7 support through an AI agent.
★ Highlight:Marketplace with CRM, automations, and AI-powered support
MarketplaceSupabasePipedriven8nOpenAIEvolution API
2023 - 2024A3 Inc.

Partner - Technology

Creation and validation of Venda+, a CRM solution for campaigns, customer relationships, and loyalty.

  • Defined user journeys, business rules, database structure, and automations to support product evolution.
Digital ProductCRMAutomation
2022 - 2023Cooliving

Co-founder & Product Developer

Development and testing of an MVP for a shared-living solution.

  • Defined user journeys, registrations, and flow improvements based on user feedback.
Digital ProductMVPUser Journeys
2019 - 2022Clark Solutions

Production Manager

Managing and structuring industrial operations by integrating Engineering, Production, costs, logistics, and ERP.

  • Redesigned the flow between Project Engineering and Production, establishing the Industrial Engineering department.
  • Reimplemented ERP as the operational core, including labor-hour tracking, hourly rates, cost centers, and logistics structuring.
★ Highlight:Coordinated team of up to 25 professionals
OperationsERPIndustrial EngineeringCosts
2011 - 2019Sinto Brasil Produtos Ltda

Plant & Process Coordinator (Progressed from Process Analyst)

8-year tenure leading Lean continuous improvement projects and managing the equipment manufacturing plant.

  • Increased on-time delivery from 65% to 85% through daily visual management and priority leveling.
  • Reduced manufacturing time by 50% and assembly time by 30% through process improvements.
★ Highlight:On-time delivery: 65% → 85% | Manufacturing time: -50%
Lean ManufacturingKaizen5SVisual Management
2010 - 2011Kochi Prefectural Technology Center — Japan

Mechanical Engineering Trainee

International technical experience in precision manufacturing, with direct exposure to Japanese practices in quality, operational discipline, and continuous improvement.

  • Hands-on experience with Kaizen, standardization, quality, and technical discipline applied in an industrial environment.
JapanKaizenEngineering

Each phase expanded the ability to understand complex systems and engineer efficient solutions.

Consolidated Capabilities

Skills & Capabilities

Core competencies developed throughout a career structuring and executing solutions.

Process Engineering & Lean

Structured diagnostics, workflow mapping, and continuous improvement of operational efficiency.

  • As-Is and To-Be Mapping
  • End-to-End Operational Vision
  • Lean Manufacturing & Kaizen
  • 5S & Visual Management
  • PDCA & Problem-Solving
  • Green Belt Certification
  • Bottleneck Analysis & Elimination

Operations Management & Data

KPI-driven management, cross-functional integration, and structuring of operational and cost controls.

  • Productivity and Quality Metrics
  • Deadline & Performance Management
  • ERP Implementation & Configuration
  • Cost Center Modeling
  • Data Analysis & Visualization
  • BPMN Mapping (Miro / Bizagi)

Automation & Integrations

Connecting systems, automating routines, and orchestrating workflows across tools.

  • Orchestration with n8n, Make & Zapier
  • REST API & Webhook Integrations
  • Exception Handling & Resilience
  • AI Agents for Support & Lead Qualification
  • Messaging & Notification Automations

Digital Systems & AI

Applications, data, and AI-assisted development to turn processes into digital solutions.

  • Application Development (Bubble)
  • AI-Assisted Code Development
  • Relational Databases (Supabase / PostgreSQL)
  • Data Modeling, SQL & Business Rules
  • Data Security & RLS

Tools & Technologies

Tools as technical execution mechanisms applied to real problems

n8n
Bubble
Supabase
PostgreSQL
Pipedrive
OpenAI
Evolution API
Make
Zapier
REST APIs
Power BI
ERP Systems
Miro
Bizagi
Credentials & Context

Education & International Experience

Solid engineering foundation, quality management, and multicultural exposure.

Academic Background & Certifications

Bachelor Degree2008

B.S. in Control & Automation Engineering

Escola de Engenharia Mauá

Postgraduate Degree2019

MBA in Quality Management & Productivity

FMU

Lean Six Sigma Certification

Green Belt

Escola EDTI

International Experience

🇯🇵Japan
2 years and 2 months

Residence in Japan & Technical Trainee

Professional residence in Japan and experience as a trainee at the Kochi Prefectural Technology Center, with direct exposure to precision manufacturing and Kaizen practices.

🇺🇸United States

Cultural & Language Exchange

International experience with cultural immersion and English-language practice.

🇳🇿New Zealand

International Exchange

International experience with cultural immersion in an English-speaking environment.

Languages

PortugueseNative

Executive and technical communication

EnglishIntermediate

Technical documentation, reading, and international collaboration

JapaneseIntermediate

2+ years living in Japan and professional context

Fast adaptation to multidisciplinary and international environments.
Positioning & Profile

About me

Pragmatism, technical curiosity, and focus on tangible impact.

My career has been shaped by curiosity about how systems and operations work in practice. I started by working closely with factory-floor routines, learned to diagnose bottlenecks, then moved on to coordinating teams and integrating business areas.

As technology evolved, I began incorporating automation, software, and artificial intelligence as ways to expand the ability to solve operational problems. Today, I combine this practical process background with digital tools to turn problems into practical, sustainable solutions.

Systems Thinking

Ability to see the flow end-to-end, connecting processes, people, and technology.

Pragmatic Execution

Preference for proportional, practical, and useful solutions to the real problem.

Continuous Learning

Continuous learning in methods, modern architectures, and applied artificial intelligence.

Professional Connection

Let's connect

Available for strategic roles (full-time / contract), consulting engagements, and partnerships.

If you are looking to streamline operations, optimize workflows, or build digital solutions with automation and AI, let's talk.

Available for remote work and tailored project engagements.